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HELP/FAQs?

Got questions/problems? Take a look through our FAQs (frequently asked questions), or email us at: support@bigyellowkey.com. We shall do our best to get back to you promptly.

Want Discounts?

Are your prices for multiple domains too large? Are you trying to get licences for test domains but being asked to pay full cost? Don't worry; we can add test domains to your licences manually. Just purchase a single domain addon/upgrade for what it is that you need, and then email us about your situation regarding the remaining domains and we'll liaise with you over the options. email us at: support@bigyellowkey.com. We shall do our best to get back to you promptly. click here for more information regarding multiple domains, upgrades, and discount policies.

BigYellowKey News
(click here to view all BYK news)

Released: 4/1/2016 3:05:00 PM
BYZ Annual Pass Now Available!
Click Here for details.
The BYZ Annual Pass replaces the BYZ addon subscription service.

Released: 4/1/2016 2:05:00 PM
The BYZ Terms and Conditions have been changed.
Click Here for details.

Released: 6/16/2014 2:05:00 PM
Full list of Demos Now Available in one place! Click Here to see our new Demo area/list, or click on the "Demos" link at the top/right of the screen.

Released: 3/9/2014 2:05:00 PM
New modules released:
Speed Tester
Error Logger
SQLServer Space Clearer
Click Here to See What Other New Modules we have
or click here to see newly released enhancements/fixes

Apologies, but online Payments are temporary unavailable as we are in the process of changing our payment gateway. Please contact us if you wish to place an order and we will organize a manual payment process for you. We hope/expect online payments to be available again within the next day or so.

Privacy Policy



Your privacy is important to us, we value and respect it, and our privacy policy is very simple:

  • We never sell (or give away) your information to any other organisation.
  • We only ever ask you for enough information to fulfil/process/manage your order or for us/you to manage your account.
  • All mail-lists on the site are optional and you can unsubscribe from them at any time.
  • We do not store any credit card, debit card, or bank account details at all.
  • All purchases (including subscriptions) on this site are made via the secure SagePay gateway/system.
  • The only "tracking" cookies that we use are standard Google Analytics. We don't use any advertising cookies of any sort.


We also have a separate page which explains how/why we use cookies.