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HELP/FAQs?

Got questions/problems? Take a look through our FAQs (frequently asked questions), or email us at: support@bigyellowkey.com. We shall do our best to get back to you promptly.

Want Discounts?

Are your prices for multiple domains too large? Are you trying to get licences for test domains but being asked to pay full cost? Don't worry; we can add test domains to your licences manually. Just purchase a single domain addon/upgrade for what it is that you need, and then email us about your situation regarding the remaining domains and we'll liaise with you over the options. email us at: support@bigyellowkey.com. We shall do our best to get back to you promptly. click here for more information regarding multiple domains, upgrades, and discount policies.

BigYellowKey News
(click here to view all BYK news)

Released: 4/1/2016 3:05:00 PM
BYZ Annual Pass Now Available!
Click Here for details.
The BYZ Annual Pass replaces the BYZ addon subscription service.

Released: 4/1/2016 2:05:00 PM
The BYZ Terms and Conditions have been changed.
Click Here for details.

Released: 6/16/2014 2:05:00 PM
Full list of Demos Now Available in one place! Click Here to see our new Demo area/list, or click on the "Demos" link at the top/right of the screen.

Released: 3/9/2014 2:05:00 PM
New modules released:
Speed Tester
Error Logger
SQLServer Space Clearer
Click Here to See What Other New Modules we have
or click here to see newly released enhancements/fixes

Apologies, but online Payments are temporary unavailable as we are in the process of changing our payment gateway. Please contact us if you wish to place an order and we will organize a manual payment process for you. We hope/expect online payments to be available again within the next day or so.

 
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Optional Mail-Lists:
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Big Yellow Zone BYZ Monthly Newsletter Sign Up Here to Receive Product Updates, Helpful Tips and some Great Offers.

We never sell or give your details to anyone else - period.
Big Yellow Zone New BYZ Products Sign Up Here to Receive emails when new BYZ products are released.
This is different to the monthly newsletter (which may not inform you of all new products and which is not sent out as often).
The New BYZ Products mailshot is sent out as soon as a new product is released.
We never sell or give your details to anyone else - period.
Big Yellow Zone New BYZ Versions Sign Up Here to Receive emails when new versions of existing BYZ products are released (ie enhancements and bug fixes).
This is different to the monthly newsletter (which may not inform you of all new versions and which is not sent out as often).
The New BYZ Versions mailshot is sent out as soon as a new version is released to an existing product.
If you only want to receive information about updates to products that you've already got, then sign up to the My BYZ Updates
mail-list instead.
You can use the New BYZ Versions mailshot if you want to keep an eye on enhancements for addons that you don't already have, as
you will be informed of all new versions regardless of whether or not you already have the product.
We never sell or give your details to anyone else - period.
Big Yellow Zone My BYZ Updates Sign Up Here to Receive emails when products that you've already got have new versions (bug fixes and enhancements) released.
ie this will email you to tell you when new versions of *your* products become available.
If you are buying (or already have) BYZ modules, then it's strongly advised that you keep this option ticked.
We never sell or give your details to anyone else - period.

Confused about mail-lists? Don't know which ones to signup for and which one does what? Worried about spam?
click here for help about mail-lists.