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HELP/FAQs?

Got questions/problems? Take a look through our FAQs (frequently asked questions), or email us at: support@bigyellowkey.com. We shall do our best to get back to you promptly.

Want Discounts?

Are your prices for multiple domains too large? Are you trying to get licences for test domains but being asked to pay full cost? Don't worry; we can add test domains to your licences manually. Just purchase a single domain addon/upgrade for what it is that you need, and then email us about your situation regarding the remaining domains and we'll liaise with you over the options. email us at: support@bigyellowkey.com. We shall do our best to get back to you promptly. click here for more information regarding multiple domains, upgrades, and discount policies.

BigYellowKey News
(click here to view all BYK news)

Released: 7/30/2011 11:50:00 PM
We've now got 4 maillists you can signup to, eg "My BYZ Updates" for personalized upgrade info on your products so that you get informed as soon as a new version of *your products* come out. click here for more info.
Released: 4/12/2011 6:00:00 AM
Twitter: You can now keep up with BigYellowKey developments/news using twitter: http://twitter.com/bigyellowkey If you're a Twitter user, Click the "Follow" link on http://twitter.com/bigyellowkey to keep up to date.
Released: 4/9/2011 2:05:00 PM
Do you sell website tools/applications? We are currently looking for developers and software vendors to help beta-test the new system. Want to sell your own stuff via this site? Contact us and beta-test the system and see what you think.
Released: 3/26/2011 2:05:00 PM
Our software has now been categorized on the right-panel of the site, so you can get a quick/easy overview of what's available.
Released: 3/10/2010 2:05:00 PM
Twitter: You can now keep up with BigYellowZone releases and news using twitter: http://twitter.com/bigyellowzone If you're a Twitter user, Click the "Follow" link on http://twitter.com/bigyellowzone to keep up to date.
Released: 12/14/2009 2:45:00 PM
VPASP V7 status for BigYellowZone Addons:
click here for details
Released: 8/25/2009 2:05:00 PM
We've decided to extend the discounting of the BYZ subscription services, where the initial fee element is reduced by the cost of BYZ Addons that you've purchased in the last 12 months. This relates to the subscription services of BYZ147, BYZ148, and BYZ149. The reduced price will be shown when you get to the confirm-order page (ie after you have entered your domain).
Released: 4/25/2009 10:45:00 AM
BYZ Subscription Services added! You can now subscribe to get addons, or hosting, or both. For people who have bought BYZ addons in the last 12 months, you can trade-in what you've spent on addons in the last 12 months against a reduction in the relevant initial-fee element of the subscription service. This trade-in offer will only last for the next 30 days, so trade-in now! This trade-in relates to BYZ147, BYZ148, and BYZ149. See "subscription services" in the right-panel above or click on "services list" at the top. You'll get/see your discounted price of the subscription when you get to the final "confirm order" page (ie before you make payment, but after you've chosen your domain(s)). For example, if you've spent £120 on BYZ addons in the last 12 months, then you can get BYZ147 for just £37. If you've spent £200 on BYZ addons in the last 12 months then BYZ147 would only cost you £7. The prices concerned relate to prices excluding vat/tax and do not include installation cover/services. PLEASE NOTE: If you already have BYZ072/02 (Installation Cover) then that installation cover becomes invalid after you subscribe.
Released: 4/14/2009 2:00:05 PM
The My-Software screen has been changed to show a traffic-light system which shows a red cross for any modules which need upgrading, and a green tick for any modules which are up to date, which allows you to see at a glance if you need upgrades. NOTE: Please check your my-software screen regularly to see if upgrades are available.
Released: 4/14/2009 2:00:00 PM
Upgrade protection has been added which you can optionally purchase whenever you buy new modules, domains, or upgrade. It will give you permanent cover against the cost of future software upgrades for your module/domain. This is a major change to the bigyellowkey.com system; please let us know if you have any problems/questions.
Released: 2/23/2009 11:05:00 PM
**Notice: There was a temporary glitch with the bigyellowkey.com checkout process today; we have now investigated/fixed the problem. Apologies for any inconvenience this may have caused.
Released: 12/1/2008 12:00:01 AM
VAT Reduced to 15% - Following the recent government announcements in the UK, VAT (only payable on orders placed from the EU) has now been reduced from 17.5% to 15% with immediate effect from Midnight 1st December 2008, and will remain at 15% for 13 months. All of the bigyellowkey.com ordering and payment processes have been changed to accommodate this. Customers outside the EU do not pay any VAT. Customers from the UK always pay VAT. Customers from the EU (but outside the UK) who have a valid VAT/Tax number do not pay vat. Customers from the EU (but outside the UK) who do not have a valid VAT/Tax number pay VAT.
Released: 11/10/2008 1:05:00 PM
FAQs (Frequently Asked Questions) section has been added. Click on the Help link at the top of the page, or click on the FAQs link on the right panel help section.
Released: 10/17/2008 5:05:00 PM
What's New Link added to the top of the BYK screens. This allows you to see all new software released, and all new versions (upgrades) released, in descending date order. Want to know what's been happening on the software front? Just click on "what's new?" at the top of the screen.
Released: 9/2/2008 6:00:00 PM
New Software Vendor! SQLInjectionScanner.com (a sister company of BigYellowZone) is now using the BigYellowKey.com site to distribute anti-hacker tools and other products/services which site owners will find very useful. Visit SQLInjectionScanner.com for more info. If you previously bought the BYZ "hack checker", then check your my-software screen to grab the latest update; it has now become the "SQLInjectionScanner.com Scanner" and the new version has lots more features. A data cleaner is also available, as are check/fix services.
Released: 11/22/2007 4:29:00 PM
Mail-Lists (with discounts) added. Your profile now has a mail-list option at the bottom where you can optionally sign up to mail-lists. Some mail-lists will give you discounts (these discounts will be explained on the mail-list description). Default will always be "no sign up" for any customer, either historic or new customers. You will need to explicitly tick the sign-up box and save the changes to get added to the mail-list (and receive the relevant discount).
Released: 10/16/2007 11:57:00 AM
Live/Archived radio buttons fixed - the live/archived/all radio buttons at the top of your "My Software" (and other "My") screens have now been fixed. They were previously one-step behind what you pressed, but are now correct and automatically refresh as soon as you click on one of the radio buttons.
Released: 10/16/2007 11:56:00 AM
localhost assigned for free - you can now add localhost to any of your licenses during purchases/upgrades, or via your "My Domains" tab, and it will automatically give you the localhost key for free.
Released: 10/16/2007 11:55:00 AM
New version of byk released - if your customer control panel shows you the login screen, then please login again. Once logged in you will no longer need to login again.
Released: 10/11/2007 12:30:00 PM
Upgrade fix applied. There was a problem when upgrading Backfilled BYZ licences, this has now been fixed, but if you upgraded on BYK prior to this news item being added then go into your "My Software" screen, and check if you have multiple versions of a given product for a given domain; if you have multiple versions then press the archive link on the old versions, then go to your license keys page and create a new license key file, then download that key file and upload it to your site.
Released: 10/8/2007 11:50:00 PM
Sub-Modules added to your software lists - We have now ensured that all of your sub-modules are now listed for your main modules on your software screen. This means that you can now upgrade/download either the main module, and/or the sub-modules. Our upgrading and purchasing procedures use "intelligent" bundling, whereby if you've upgraded/bought all the corresponding sub-modules then you'd automatically also be assigned all appropriate parent bundls, and if you buy/upgrade a bundle then it will automatically assign access to all the sub-modules as well. Checkout your "My Software" screen, as it may now be showing you additional/new sub-modules.
Released: 9/28/2007 8:15:00 AM
BYZ Interface Improved - We have now changed our sister site (bigyellowzone.com) so that you will only get directed to bigyellowkey when you checkout, and not each time you add an item to your cart. This means that you can continue freely shopping/browsing on bigyellowzone.com without having to jump between byk/byz sites for each item. Note that for upgrades you should always use bigyellowkey.com for browsing/purchasing, and not bigyellowzone.com.
Released: 9/25/2007 11:45:00 PM
Version History Displays - We've added a link on the product-codes on your "My Software" screen which will popup a printer-friendly page that displays all the product details and the full version history (ie all the release notes of all versions) so that you can now see if you want/need to upgrade specific modules.
Released: 9/23/2007 2:05:00 PM
We're Live ! - BigYellowKey.com has now become a live system. There might be some teething questions/problems following its release, so if you have any questions/problems then please do let us know.

BYZ Member Plan Subscription - BYZ147

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Software Subscription
All our Software
Free upgrades
Priority Support



BYZ Member Plan Subscription - BYZ147
Latest version:01/17-APR-2009
From vendor:Big Yellow Zone
Price:£157.00
add to cart


Compatibility, Bundling, and Status Notes:
All BigYellowZone software is included/available with this subscription.

Initial joining fee of £157 (which includes your first month subscription) followed by monthly subscription of £7/month.

If you've already bought addons/upgrades, then your initial fee will automatically be discounted by however much you've spent on addons/upgrades in the last 12 months; you'll see the discount on the final confirm-order page when you checkout, and you'll also see your discounted price at the top of the main/central panel on the bigyellowkey.com site on all pages if you're logged in.

If you allow your membership to lapse, then your license for the addons that you'd already downloaded will remain valid despite the lapse of membership, but in that case you will have to pay full price for any additional/new addons or for any upgrades and you will have to pay the initial fee again if you want to resume membership again.

Once you have purchased this subscription, any BYZ Software (new addons or upgrades) will be free for the same domains that you subscribed to; the free price will only be shown when you get to the final "confirm order" pages (ie after you've chosen your domains but before you make payment).

How it Works (after you've bought the subscription) :

1) Find what you want:
After you've purchased your subscription, browse through the list of BigYellowZone software on the www.bigyellowkey.com site via the "software search" mini-form on the left panel of the site (or click on "software list" at the top of the screen). Click on the "more" link on the search results to see the details of a given piece of software. If you see something you want to try/use then click the add-to-cart link for that product (you can ignore the prices of the products as when you get to the ordering process the system will see that you're subscribed for that domain and give it to you for free).

2) Checkout:
On your mini-cart ("my cart" on the left panel) press the "go to checkout" link to order the software. During the ordering process it will ask you for the domain for each piece of software in your cart. Enter the domain that your subscription was bought for (assuming that you do actually want to use it on the same domain).

3) Confirm Order:
Once you've entered your domain during the checkout process, and continued to the next checkout stage, the system will automatically see that you're ordering the software for the same domain as your subscription, and you will get the final "confirm order" page which will show a zero price/cost. Note that it's only after you've entered your domain and got to the next stage of the checkout that you'll see the price changing to zero. Press the confirm-order button and all the modules will then be added to your licence/software-list without you having to enter any payment details.

4) Download/Install:
On your "my software" screen (linked at the top of the site, and also from the customer control panel on the left of the site) you'll see all the software that you have; you can download the software from that screen. You can download your license key file from the "my licenses" screen/tab (the most recently generated license key file, byz_mykeys.asp, will be at the top of the list). Once you've got your key file and software zips, just install it on your site.

5) Upgrades:
Keep an eye on your "my software" screen regularly; it has a traffic light system which has green/tick for "up to date" and red/cross for "upgrade available". To grab an upgrade, click on the upgrade link and follow the checkout process, and you'll see a zero price on the final confirm-order page and you'll get the new version/key without having to make a payment.

IMPORTANT NOTE:
During the upgrade process, do not choose the "upgrade and protect" option, choose the "upgrade only" option, otherwise you may be charged for the "protection" aspect (upgrade protection is irrelevant while you're subscribed because all BYZ upgrades are free too)


Technical/Developer Information:
If you've previously bought BYZ072/02 (Permanent Installation Cover) then subscribing to this module will invalidate your installation cover and you will need to buy installation points if you want to ask us to install modules for you.
This is because with subscription you can download/use all our software, and it's not viable for us to install every module on a site for a single small historic fixed cost.




For further information from the vendor about this product, please visit:
http://www.bigyellowzone.com/vpasp_add_on_subscription_plans.html

Full Version History:
VerNo Version Date Release Notes
01 17-APR-2009 BYZ Member (Initial signup with 1 month)